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Department of Taxation and Finance

Filing season resource center

Tax Department response to spread of coronavirus

The New York State Tax Department is responding to the spread of novel coronavirus (COVID-19) as it affects taxpayers. See Tax Department response to novel coronavirus (COVID-19) for resources and FAQs.

What to do while you're waiting

The best way to communicate with the Tax Department about your return is to create an Online Services account and request electronic communications for both Bills and Related Notices and Other Notifications. When you select both options, we'll email you when we issue your refund, and alert you to any future correspondence.

Simply:

  1. Log in to (or create) your Individual Online Services account.
  2. Select your name in the upper right-hand corner of your Account Summary homepage.
  3. Select Preferences, then choose Electronic communications from the expanded menu.
  4. On the Electronic Communications page, check the boxes next to Bills and Related Notices and Other Notifications.

Useful resources

Video: E-file—a remedy for paper

Video: E-file—a remedy for paper

New York State Fights Refund Fraud and Identity Theft

New York State Fights Refund Fraud and Identity Theft
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