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Filing season resource center
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What to do while you're waiting
The best way to communicate with the Tax Department about your return is to create an Online Services account and request electronic communications for both Bills and Related Notices and Other Notifications. When you select both options, we'll email you when we issue your refund, and alert you to any future correspondence.
Simply:
- Log in to (or create) your Individual Online Services account.
- Select your name in the upper right-hand corner of your Account Summary homepage.
- Select Preferences, then choose Electronic communications from the expanded menu.
- On the Electronic Communications page, check the boxes next to Bills and Related Notices and Other Notifications.
Useful resources
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E-file your return
With Free File, there are more reasons than ever to e-file!
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Find free assistance
Visit a tax assistance site near you to prepare and electronically file your federal and New York State returns—for free!
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Check your refund
Follow the progress of your refund online or with our automated phone system (518-457-5149)—24/7!
- Check your refund status
- Sign up for refund notifications
- Find answers to refund questions
- Learn why your refund was adjusted
- Get a replacement check
Find property tax check information
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Respond to a letter
If you receive a request for more information, your refund will take longer to process. However, you can respond to most letters online, quickly and easily.
See Respond to your letter and follow the steps outlined to resolve your letter as quickly as possible.
Video: E-file—a remedy for paper
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