Skip to main content
Department of Taxation and Finance

Your refund was adjusted

If we made one or more adjustments to your personal income tax return:

  • you may receive a refund amount that’s different than what you claimed on your return, and
  • you will receive an account adjustment notice (Form DTF-160 or Form DTF-161) explaining the adjustment.

You should compare your income tax return to the Explanation section of the notice to best understand the adjustment.

If you disagree with the adjustment, you can respond with documentation that supports what you claimed on your return.

General refund information

Request electronic communications from the department

The best way to communicate with the Tax Department about your return is to open an Online Services account and request electronic communications for both Bills and Related Notices and Other Notifications. To ensure that you receive future communications in the Message Center of your Online Services Account Summary homepage, create your account now, before filing your next return. 

Log in or create an account

Log in   CREATE ACCOUNT

Once you've logged in to your Online Services account:

  1. Select your name in the upper-right corner of your Account Summary homepage.
  2. Select Preferences, then select Electronic communications from the expanded menu.

    Image of log in screen

    Filing Information sample form:
    Enter your company's information:
    Field 1: Taxpayer ID
    Field 2: Legal Name
    Field 3: Street Address
    Field 4: City
    Field 5: State/Province
    Field 6: Zip/Postal Code
    Field 7: Filing Method (Note: Must be the same as selected on questionnaire.) Option 1: Gross Weight Method Option 2: Unloaded Weight Method
    Field 8: Number of Vehicle Records to Report

  3. Choose the Electronic notification options you want to receive email about. To receive a notification when your refund is issued and other electronic communications about your income tax refund, select both options.

    Image of electronic notification screen

    Electronic notification options
    Bills and Related Notices-Get emails about your bills.
    Other notifications-Get emails about refunds, filings, payments, account adjustments, etc.
    Receive email

  4. Read the Acknowledgement section.
  5. Select Save.
Updated: