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With Free File, there are more reasons than ever to e-file!
Our Taxpayer Assistance Program (TAP) can help you with preparing and electronically filing your federal and New York State returns. You may also qualify for tax preparation assistance from VITA volunteers. Are you a member of the military community? MilTax free tax services include tax prep and e-filing software (no income limitations!) and personalized support that address the realities of military life.
Follow the progress of your refund online or with our automated phone system (518-457-5149)—24/7!
If you receive a request for more information, your refund will take longer to process. However, you can respond to most letters online, quickly and easily.
See Respond to your letter and follow the steps outlined to resolve your letter as quickly as possible.
The best way to communicate with the Tax Department about your return is to create an Online Services account and request electronic communications for both Bills and Related Notices and Other Notifications.
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