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Bills, notices, and payments
Your tax account
Customer service representatives are available to assist you Monday through Friday during normal business hours.
Self-help services are available 24/7. We are closed on legal holidays.
To discuss your account-specific information, you will need a copy of your most recently filed tax return at hand when you call.
There is no central fax number for the New York State Department of Taxation and Finance. To avoid delays, use Respond to Department Bill or Notice to upload documentation we request from you. If we provide a fax number in correspondence we send you or on a form or instructions, use only that number to fax us information. Do not send documentation to just any fax number.
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