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Customer service

Customer service representatives are available to assist you Monday through Friday during normal business hours.

Self-help services are available 24/7. We are closed on legal holidays.

To discuss your account-specific information, you will need a copy of your most recently filed tax return at hand when you call.

Telephone assistance

Sales Tax Call Center hours extended from March 17 through March 20   

Our Sales Tax Call Center will be open for additional hours from Friday, March 17 through Monday, March 20. Representatives will be available:

  • Friday, March 17 from 8:30 a.m. to 7:00 p.m.
  • Saturday, March 18 from 8:30 a.m. to 4:30 p.m.
  • Monday, March 20 from 8:30 a.m. to 7:00 p.m.

Cannot pay in full by the due date?

Pay all tax bills in full by the due date to avoid additional penalty and interest, or possible collection actionHowever, if you cannot pay your balance in full within 60 days, you can request an installment payment agreement (IPA).


Tell us how we're doing: Provide feedback about our customer service through our Call Center Satisfaction Survey.