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Telephone assistance: businesses

Business contact info
Information Telephone Hours
Is your business information up to date? See DTF-95, Business Tax Account Update.
Sales tax
Online options: Register as a sales tax vendor (DTF-17) | Sales Tax Web File
Also see: Sales and use tax | File sales tax returns | Tax Bulletins
518-485-2889 8:30 a.m. – 4:30 p.m.
Wireless communications surcharge
Learn about: Wireless communications surcharge | Prepaid wireless communications seller
Also see: Postpaid wireless communications service supplier
518-591-5283 8:30 a.m. – 4:30 p.m.
Corporation tax (General)
Learn about: Corporation tax | Corporate tax reform | Pass-through entity tax (PTET) 
Respond to Form CT-198, Corporation Tax Account Information
518-485-6027 
518-457-2961
8:30 a.m. – 4:30 p.m.
Corporation tax (Dissolution)
Learn about:  Voluntary dissolution | Close or end a business 518-485-2639 8:30 a.m. – 4:30 p.m.
Miscellaneous business taxes
518-457-5735 8:30 a.m. – 4:30 p.m.
New hire reporting
Online option: Submit new hire information
Learn more: New hire reporting
518-320-1079 8:00 a.m. – 4:30 p.m.
Withholding tax
Online options: Register as an employer
Also see: Withholding tax | E-file mandate for withholding
518-485-6654 8:30 a.m. – 4:30 p.m.
Employer Compensation Expense Program
Learn about: Employer Compensation Expense Program (ECEP)
Note: For news and updates about ECEP, subscribe to our email services.
518-485-6654 8:30 a.m. – 4:30 p.m.
PrompTax customer service
Learn about: PrompTax Program 518-457-2332 8:30 a.m. – 4:30 p.m.
Metropolitan commuter transportation mobility tax
Learn about: Metropolitan commuter transportation mobility tax (MCTMT)
Note: For news and updates about MCTMT, subscribe to our email services.
518 485-2392 8:30 a.m. – 4:30 p.m.
Partnership, limited liability company (LLC), LLC partnership filing fee, and pass-through entity tax (PTET)
Learn about: Limited Liability Companies (LLCs) and Limited Liability Partnerships (LLPs) | Partnerships | Pass-through entity tax (PTET) 518-457-5181 8:30 a.m. – 4:30 p.m.
Beverage container deposit initiators
Reporting payments on Form 1099-K, Motor vehicle insurers, franchisors and alcoholic beverage wholesalers
Learn about: Beverage container deposit registration | 1099-K Reporting requirements | Annual reporting requirement for motor vehicle insurers, franchisors, and alcoholic beverage wholesalers 518-485-2889 8:30 a.m. – 4:30 p.m.
Disagree with your bill or notice (Businesses)
Online option: Respond to your notice or bill online
Learn about: Challenge Tax Department actions | Audits
518-485-0384 8:30 a.m. – 4:30 p.m.
Forms ordering
Online option: Forms and instructions
Note: You’ll need Adobe Reader version 6.0 or greater to view, download, and print.
518-457-5431 8:30 a.m. – 4:30 p.m.
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