Skip to main content

Respond to a STAR letter

Respond to a STAR letter 

We may send you a STAR letter to:

  • request additional information to confirm you're eligible for STAR,
  • notify you about a change to your STAR benefit, or
  • tell you about a general change to the STAR program.

To learn how to respond to the STAR letter you received, find its form number in the bottom-left corner, then choose your form from the list below.

If you received a different type of letter, see Respond to your notice or bill.

Blue house with snow on it
Did you receive an income request letter (Form RP-5300-WSC) asking you to verify your eligibility for STAR?

If you received one of these letters, provide us with your income information online within 45 days of the date of the letter, either using our online Income Verification Worksheet (no account required) or through the Homeowner Benefit Portal in your Individual Online Services account.

If you need assistance, attend one of our in-person events where Tax Department staff will help you complete an income worksheet. 

To learn more about this letter, see RP-5300-WSC, below. 

How to respond

This page is a new resource. As we mail 2026 STAR letters, we'll add them to this page. If you're looking for information or a copy of a STAR letter you received prior to November 2025, see Other STAR letters.

Important: To ensure you do not lose your STAR benefit, respond to your letter within the timeframe requested. Usually, you will have 45 days from the date of your letter to respond.

Sample letter with form number highlighted in lower left corner

What happens next

We'll determine which STAR benefit you're eligible for and, if applicable, notify your assessor.

We'll continue to check your eligibility each year and automatically grant you the maximum benefit you're entitled to.

Updated: