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Department of Taxation and Finance

To be eligible to receive a check for the 2020 STAR credit, your property must be the primary residence of one of the owners.

If you received this letter (Form RP-5310-DLPR), you registered for the STAR credit but we are unable to confirm this property is the primary residence of any of the owners. Therefore, you are not eligible for the STAR credit on this property.

You can receive a STAR credit only on your primary residence. You can have only one primary residence. Primary residence is generally defined as a home where you reside for more than half of the year.

What to do next

You do not need to do anything unless you disagree. If you disagree, send us:

  • a copy of this letter,
  • a brief letter of explanation, and
  • a copy of at least two documents to confirm that the property is your primary residence.

Examples of residency documentation include:

  • a statement from the Board of Elections confirming your residence for voting purposes
  • a driver license or government-issued ID, and
  • a vehicle registration.

If your home is new construction, submit a copy of your certificate of occupancy.

Fax or mail this information to us.

Fax: 518-435-8634

Mail:
NYS TAX DEPARTMENT
ORPTS STAR RESOLUTION UNIT - DLPR
W A HARRIMAN CAMPUS
ALBANY NY 12227-0801

If not using U.S. Mail, see Publication 55, Designated Private Delivery Services.

Updated: