Telephone assistance: bill, notices, and enforcement
| Information | Telephone | Hours |
|---|---|---|
| Civil Enforcement Division | ||
|
Online options: Pay a bill or notice | Request an installment payment agreement | View your balance Note: The fastest and easiest way to request an IPA is through your Online Services account. If you need to request an IPA for a balance greater than $20,000, or that requires more than 36 scheduled monthly payments, you need to make your request by phone; call us at 518-457-5434 during regular business hours and speak to a representative. Learn about: Audits, bills, collections | Late filing/ payment |
518-457-5434 | 8:30 a.m. – 4:30 p.m. |
| Child Support Enforcement | ||
| Note: We can only speak with you about your collection case. Also see: Division of Child Support Enforcement |
518-485-6820 | 8:30 a.m. – 4:30 p.m. |
| Offer in Compromise Office | ||
| Learn about: Offer in Compromise Program Note: This program is for taxpayers experiencing undue economic hardship. |
518-591-5000 | 8:30 a.m. – 4:30 p.m. |
| Voluntary Disclosure Program | ||
| Online option: Voluntary disclosure application Learn about: General program information |
518-457-4448 | 8:30 a.m. – 4:30 p.m. |
| Report tax evasion and fraud | ||
| Online option: Report tax evasion and fraud Note: We will keep all information confidential. You may also report information anonymously. |
518-457-0578 | 8:30 a.m. – 4:30 p.m. |
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