Telephone assistance: property
Did you receive an income request letter (Form RP-5300-WSC) asking you to verify your eligibility for STAR?
We’re sending letters to certain STAR recipients to confirm their income and determine which STAR benefit they’re entitled to.
If you received one of these letters, provide us with your income information online within 45 days of the date of the letter, either using our online Income Verification Worksheet or through the Homeowner Benefit Portal in your Individual Online Services account.
To learn more about this letter, see Respond to a STAR letter: RP-5300-WSC.
| Information | Telephone | Hours |
|---|---|---|
| STAR | ||
| Online option: STAR resource center See also: STAR Credit Delivery Schedule | Late Enhanced STAR applications due to good cause |
518-457-2036 | 8:30 a.m. – 4:30 p.m. |
| Property tax | ||
| Learn about: Property taxes and assessments See also: Real property transfer information |
518-591-5232 | 8:30 a.m. – 4:30 p.m. |
| Mortgage recording tax and real estate transfer tax | ||
| Learn about: Mortgage recording tax | Real estate transfer tax | 518-457-8637 | 8:30 a.m. – 4:30 p.m. |
| Manufactured Home Parks Registration (MHPR) | ||
| Learn about: Manufactured Home Parks Registration (MHPR) | 518-591-5232 | 8:30 a.m. – 4:30 p.m. |
Updated: