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Department of Taxation and Finance

Telephone assistance: individuals

Individuals
Information Telephone Hours
Check your refund status
Online option: Refund status tool
Also see: Other information about New York State income tax refunds

518-457-5149
Para español, llámenos al
518-457-5149—oprima el dos.

24/7
1099-G
Online option: Form 1099-G 518-457-5181 24/7
Personal income tax
Learn about: Individuals
Also see: Refund status tool  |  Respond to your letter
518-457-5181 8:30 a.m. – 4:30 p.m.
Disagree with your bill or notice
Online option: Respond to your notice or bill online
Also see:  Online Services Respond to a department notice demo
518-485-9791 8:30 a.m. – 4:30 p.m.
Disagree with your personal income tax refund
Online option: Respond to your notice or bill online
Also see:  Online Services  |  Respond to a department notice demo
518-485-6549 8:30 a.m. – 4:30 p.m.
1099-G information
Learn more: Form 1099-G 518-457-5181 8:30 a.m. – 4:30 p.m.
STAR
Online option:  STAR program | Register for STAR
Also see: Property Tax Credit Lookup
518-457-2036 8:30 a.m. – 4:30 p.m.
Family tax relief
Learn about: Family tax relief credit
Also see: Family tax relief credit refund lookup
518-485-1057 8:30 a.m. – 4:30 p.m.
Estate tax (general)
Learn about:  Estate tax memos  | Release of estate tax lien
Also see: Form ET-706, New York Estate Tax Return
518-457-5387 8:30 a.m. – 4:30 p.m.
Estate tax bill payment
Learn about: Estate tax memos | Release of estate tax lien
Also see: Form ET-706, New York Estate Tax Return
518-485-9080 8:30 a.m. – 4:30 p.m.
Updated: