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Taxpayer Assistance Program (TAP)

If your 2023 federal adjusted gross income (FAGI) was $79,000 or less, you qualify to receive free tax assistance from the department. We can help you prepare and electronically file (e-file) your 2023 federal and state income tax returns at no cost. (Note: Federal adjusted gross income is defined as gross income minus adjustments to income. Gross income includes your wages, dividends, capital gains, business income, retirement distributions, as well as other income. For more information, visit the IRS at Definition of Adjusted Gross Income.)

During a pre-scheduled or walk-in session, our department representatives will guide you through free tax preparation software, step-by-step, as you complete and file your own tax return. Our online tax software is a safe and secure way to file. It’s quick and easy!

For step-by-step instructions to help you prepare to file and choose the software that's right for you, see Get ready to e-file your income tax return.

What you need to file:

  • basic computer skills or be comfortable using a computer
  • an active email account;
  • a photo ID (driver license, passport etc.);
  • driver license: required to submit New York State return
  • all your income documents (W2’s, 1099’s, etc.) and other documents available; and
  • a copy of your 2022 tax return (if you filed)
  • ability to check the status of your return after it’s submitted to confirm if it was accepted or rejected.

Note: Remember to have a copy of last year’s return available so you have all the information you need to easily e-file!

Register for a session

Register to attend a session directly with the department or through one of our partners. To view a current schedule of available appointments: 

Find a TAP session

How to have a successful TAP filing experience

Need a partner who can prepare your tax return for free? To find a VITA partner near you, use the IRS VITA/TCE Locator Tool, or visit and search VITA location.

Please review our e-file disclaimer.

Can’t find a session that works for you: Access other e-file options

From the comfort of your home, you can use your own computer, tablet, or mobile device to prepare and e-file your income tax returns whenever and wherever you want using similar secure software we use during our TAP sessions. To learn more, see Other e-file options.

Important: Make sure you review the eligibility criteria for each software provider before selecting a product.