12/15/2025 Assessment Community Weekly
ORPTS Communications team updates
Please join us in welcoming Christine Douglass as the new Manager of our Communications, Outreach, and Educational Services (COEDS) team in ORPTS. In addition to 21 years of experience in the Southern Region, Christine brings with her an educational background in both English and Communications, making her a perfect fit for COEDS!
“I am proud of the relationships I’ve developed with the assessment community in the south and I look forward to meeting and working with assessors throughout the state!” Christine Douglass exclaimed.
Fear not, Geoffrey Gloak is still nearby. After decades in ORPTS Communications, he is transitioning to lead our Full Value Measurement operations, which include Equalization and Special Rates, Regional Operations, Special Valuation and Fiscal Support, and Valuation Services.
Please join us in congratulating both on these new roles!
New STAR in-person income reporting events
To date, we have mailed nearly 90,000 RP-5300-WSC letters to impacted STAR exemption recipients across the state.
This week, we will be hosting events in Buffalo and Yonkers for homeowners who received a letter requesting their income.
At these events, Tax Department employees will help homeowners submit their income information and answer any other questions about the STAR program.
Homeowners may also submit their income information using the Homeowner Benefit Portal, our STAR Income Worksheet or by contacting us at 518-457-2036.
For more information and the schedule of the events, see Did you receive an income request letter for STAR?
If you are contacted by a property owner about the RP-5300-WSC or one of these events, please direct them to our STAR Resource Center featuring our new Respond to a STAR letter page.
You may also contact the Assessor and County Director Hotline by phone at 518-457-9053 or via email at Assessor.hotline@tax.ny.gov for additional assistance. Please remember, assessor hotline resources are for assessors and county directors and should not be shared with taxpayers.
RPS Online event in Orange County
The RPS Online Project Team and ORPTS have scheduled another in person event in Orange County.
At the presentation, we will:
- discuss implementation and training,
- give demos of fundamental functions, and
- answer your questions.
The presentation will take place on January 15th from 9:30 am – 12:30 pm in Goshen NY.
Attendance at this event will not be limited, but to attend please RSVP.
After submitting an RSVP, keep an eye on your email. We will follow up confirming your enrollment and provide the address.
For more information on RPS Online
Visit the Real Property System Online information center. We will continue to update the information center with the latest in RPS Online news and content.
If you have additional questions or input about RPS Online, we are listening! Please email RPSOnline@tax.ny.gov. We will use your questions to update our FAQs webpage, and your feedback is valuable as we continue to develop and enhance the system.
New Judicial Case
We've added Matter of SKMF VYSE Mgt. LLC v Niblack to new Judicial cases.