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Online Services will be down for improvements from 5 p.m. on December 4 until 10 a.m. on December 8.

During this timeframe, you will be unable to create, log in to, or complete any transactions in your Online Services account.
   
If you must file during this timeframe, you may file a paper form. If you must pay a bill, use our Quick Pay application, which does not require you to log in. If you received an income request letter (Form RP-5300-WSC), use our STAR Income Worksheet tool.
   
To learn about the upcoming improvements and stay up to date, see December 2025 changes to Online Services and subscribe to receive Online Services emails.

04/22/2024 Assessment Community Weekly

STAR Delinquency letters hitting mailboxes

We are in the process of issuing letters to Basic STAR recipients who have been reported to us as having property tax delinquencies greater than one year:

For details of the program, see STAR and property tax delinquency.

Introduction to Farm Appraisal

We’ve added another Farm Appraisal classroom training to our fall schedule.

It will take place from October 21–25 in Cayuga County. See the ORPTS training schedule for this and other upcoming classes.

Register soon! Many classes fill up fast.

Questions? Email orpts.edservices@tax.ny.gov or call 518-474-1764.

Web updates

We recently updated the following webpages:

Tip: For more reassessment info, see our reassessment resources for local officials.

Reminder: Manufactured home and co-op spreadsheets due May 6, except on Long Island

We encourage you to get started on your manufactured home and co-op spreadsheets asap. On behalf of the manufactured home and co-op unit owners in your communities, thank you for your timely assistance! (The May 6 deadline applies to all municipalities except those in Nassau and Suffolk Counties, which have later assessment calendars.)

To get started, visit: Send the mobile home and co-op spreadsheets to the Tax Department. There are three worksheets, each with separate instructions:

Important: You must complete the Status Changes for 2024 tab manually. RPSV4 will not update this tab. Completing this tab will help us to issue timely credits.

Reminder: Certified STAR Exemption Amounts

The 2024 STAR exemption amounts are now available online statewide.

If you would like a pdf copy of the STAR exemption certificate, email orpts.star@tax.ny.gov.

Updated: