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Online Services will be down for improvements from 5 p.m. on December 4 until 10 a.m. on December 8.

During this timeframe, you will be unable to create, log in to, or complete any transactions in your Online Services account.
   
If you must file during this timeframe, you may file a paper form. If you must pay a bill, use our Quick Pay application, which does not require you to log in. If you received an income request letter (Form RP-5300-WSC), use our STAR Income Worksheet tool.
   
To learn about the upcoming improvements and stay up to date, see December 2025 changes to Online Services and subscribe to receive Online Services emails.

04/12/2024 Two RPSV4 updates now available

STAR maximum exemption savings

We recently announced the Maximum 2024-2025 STAR exemptions savings are available online. The RPSV4 database update is now available for download as well.

To install the update, log in to the Online Assessment Community and select RPSV4 Updates in the menu. Under STAR data, you’ll need to download and run Star_Cap_2024.exe.

Volunteer firefighters and ambulance workers exemption

The update allows RPS150 assessment and tax roll functions to account for multiple 4163_ exemptions on a single parcel without a workaround.

To install the update, log in to the Online Assessment Community and select RPSV4 Updates in the menu. Under Maintenance releases for RPS2020, you’ll need to download and run RPS2020_5510.exe.

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