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Online Services will be down for improvements from 5 p.m. on December 4 until 10 a.m. on December 8.

During this timeframe, you will be unable to create, log in to, or complete any transactions in your Online Services account.
   
If you must file during this timeframe, you may file a paper form. If you must pay a bill, use our Quick Pay application, which does not require you to log in. If you received an income request letter (Form RP-5300-WSC), use our STAR Income Worksheet tool.
   
To learn about the upcoming improvements and stay up to date, see December 2025 changes to Online Services and subscribe to receive Online Services emails.

10/10/2023 Assessment Community Weekly

Why you should purge your STAR credit markers

After school tax bills have been processed, you should purge STAR credit markers from your database. If you don’t remove the markers, the STAR check literal may inappropriately display on the town and county tax roll and individual tax bills.

Note: While taxable values would not be impacted, STAR credits are income tax credits, and the names of credit recipients are not subject to public disclosure. While the law allows us to provide you with lists of STAR credit recipients, it also states that the information contained on these lists must be considered confidential and may not be subject to further disclosure under FOIL or otherwise.

We determine eligibility for the STAR credit annually. Therefore, you should not carry over STAR credit recipients from one year to the next.

To remove the markers, browse to the RPSV4 Updates section of the Online Assessment Community, and follow the instructions in the release notes for the STAR_credit_purge.exe file.

In the upcoming weeks, we will provide you with a list of this year's STAR credit recipients in your jurisdiction.

Judicial cases

New Judicial cases:

  • DuVall v. County of Ontario
  • County of Westchester and Standard Amusements, LLC v. City of Rye
Updated: