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Online Services will be down for improvements from 5 p.m. on December 4 until 10 a.m. on December 8.

During this timeframe, you will be unable to create, log in to, or complete any transactions in your Online Services account.
   
If you must file during this timeframe, you may file a paper form. If you must pay a bill, use our Quick Pay application, which does not require you to log in. If you received an income request letter (Form RP-5300-WSC), use our STAR Income Worksheet tool.
   
To learn about the upcoming improvements and stay up to date, see December 2025 changes to Online Services and subscribe to receive Online Services emails.

03/20/2023 Assessment Community Weekly

Our training schedule is updated

The ORPTS training schedule is updated through Fall 2023.

Register soon! Many classes fill up fast.

Questions? Email orpts.edservices@tax.ny.gov or call 518-474-1764.

Reminder: preliminary State-owned land lists

Preliminary lists of 2023 taxable state land and taxable state conservation easements are available in the Online Assessment Community for impacted municipalities. By April 3, please review all posted documents and follow the instructions to complete the lists. If you have questions, email orpts.statelandunit@tax.ny.gov or call (518) 457-7724.

Reminder for county directors: April 1 deadline approaching for STAR/delinquency spreadsheets

County directors: By April 1, please send your lists of Basic STAR recipients with property tax delinquencies greater than one year to proptaxbills.datafiles@tax.ny.gov.

We recommend using the Delinquent Reporting Spreadsheet and instructions.

For program details, see STAR and Property Tax Delinquency.

Changes to our property transfer webpages

We’re updating our webpages related to Form RP-5217-PDF. Our goal is to improve the user experience by:

  • by customizing the content based on the type of user (local assessment official, property buyer/seller or real estate professional), and
  • helping users to self-address issues with downloading the form.

We’ve published two new webpages as part of this transition:

We’ll continue to keep you up to date as we improve our web content.

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