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Online Services will be down for improvements from 5 p.m. on December 4 until 10 a.m. on December 8.

During this timeframe, you will be unable to create, log in to, or complete any transactions in your Online Services account.
   
If you must file during this timeframe, you may file a paper form. If you must pay a bill, use our Quick Pay application, which does not require you to log in. If you received an income request letter (Form RP-5300-WSC), use our STAR Income Worksheet tool.
   
To learn about the upcoming improvements and stay up to date, see December 2025 changes to Online Services and subscribe to receive Online Services emails.

RPSV4 Update now available

Updates RP-467-Rnw and fixes print issue for Citrix users

RPSV4 users can now download and run RPS2020_3609.exe from the Online Assessment Community. 

The update removes 2022 from the heading of the RPSV4 version of Form RP-467-Rnw.  

Note: After running RPS2020_3609.exe you’ll also need to run RTF Load to implement the change. 

In addition, the update fixes the print issue experienced by some Citrix users.

If you have questions, contact your ORPTS Regional Liaison. 

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