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Online Services will be down for improvements from 5 p.m. on December 4 until 10 a.m. on December 8.

During this timeframe, you will be unable to create, log in to, or complete any transactions in your Online Services account.
   
If you must file during this timeframe, you may file a paper form. If you must pay a bill, use our Quick Pay application, which does not require you to log in. If you received an income request letter (Form RP-5300-WSC), use our STAR Income Worksheet tool.
   
To learn about the upcoming improvements and stay up to date, see December 2025 changes to Online Services and subscribe to receive Online Services emails.

03/14/2022 Assessment Community Weekly

2022 tentative railroad ceilings

Late last week, we mailed tentative railroad ceilings to 325 impacted municipalities. They should be hitting mailboxes early this week.

Are you a new assessor or county director?

We’ve recently received a large number of secure account changes for the Online Assessment Community. If you’re new to the assessment profession, welcome aboard! Check out our webpage for new assessors and directors to get started.

Please ensure that your muni has responded to our annual name/address review email

In February, we sent emails to supervisors and mayors asking for updated contact information for the assessor, supervisor or mayor, municipal clerk, tax receiver, and attorney.

We use this information to update the Municipal Data Portal and our contact database.

If your town or city has not responded to that email, please encourage them to do so. (Or, in many cases, the assessor responds on behalf of the municipality.)

Here’s how the email is sent out:

If there were no changes in your community, please email Colleen.Sheehan@tax.ny.gov to let her know.

If you have email or staffing changes mid-year, please notify Colleen within 5 business days. You can also email Colleen with any questions regarding our annual name and address review.

Reminder: Provide us with copies of your STAR third-party notice forms by April 1

To accommodate seniors who have requested notification of a third party regarding the Enhanced STAR exemption, please provide us with copies of Form RP-425-TPN, Request for Mailing of Notice to a Third Party Regarding Enhanced STAR Exemption, that you have not previously provided to us.

You can provide the forms to us in any of the following ways:

  • Scan the RP-425-TPN forms and email them to IVPForms@tax.ny.gov
  • Fax the forms to 518-457-0866.
  • Mail the forms to:

NYS TAX DEPARTMENT
ATTN: STAR IVP UNIT
W A HARRIMAN CAMPUS
ALBANY NY 12227-0801

We’ll send any letters regarding the exemption status to the third parties.

Updated: