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Online Services will be down for improvements from 5 p.m. on December 4 until 10 a.m. on December 8.

During this timeframe, you will be unable to create, log in to, or complete any transactions in your Online Services account.
   
If you must file during this timeframe, you may file a paper form. If you must pay a bill, use our Quick Pay application, which does not require you to log in. If you received an income request letter (Form RP-5300-WSC), use our STAR Income Worksheet tool.
   
To learn about the upcoming improvements and stay up to date, see December 2025 changes to Online Services and subscribe to receive Online Services emails.

Paper carryout bag reduction fee

Information

Bring your own bag

As of October 19, 2020, all retailers and entities that collect sales tax are prohibited from distributing plastic carryout bags to customers, with limited exceptions.

Additional information is available at Bag Waste Reduction Law: Information for Manufacturers and Retailers. For assistance with compliance requirements email plasticbags@dec.ny.gov.

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