Real Property System Online information center
Has your municipality converted to RPS Online?
RPS Online users, log in and access the application here.
For more than forty years, the Office of Real Property Tax Services (ORPTS) has provided localities across New York State with low-cost software for nearly all aspects of local assessment administration. Today, the Tax Department and the Office of Information Technology Services are developing a new Web-based suite of assessment administration tools: RPS Online.
RPS Online will replace the current version, RPSV4, which is used by 959 of the state’s 995 cities and towns.
To learn more, you can check out our videos at the bottom of this page.
Real Property System Online information center ad
Have you reviewed the RPS data entry best practices?
Follow these guidelines when updating owner and parcel information in RPS, to help ensure consistency and integrity in your data.
Learn about RPS Online
Contact us
I’m an RPS Online user.
If you are having difficulty logging into RPS Online or you need to reset your password:
Follow the troubleshooting instructions on our Online Assessment Community webpage.
Still need assistance?
If you have tried all of our troubleshooting recommendations and are still unable to successfully log in, email ORPTS.Secure.Access@tax.ny.gov.
All other questions and requests:
Email your ORPTS Customer Service Team.
I’m not an RPS Online user, but I would like to convert.
Thank you for your interest! Please email us at RPSOnline@tax.ny.gov with Request to convert in the subject line. Please include the following in the body of your email:
- your name and contact information
- your county and municipality
- when you would like to convert
- other municipalities in your county or area that may be interest in converting to RPS Online around the same time
We will assign a tentative conversion date based on several criteria. For future conversions, we’re prioritizing willingness to convert as a county, data readiness, and regional distribution, as well as other factors.
I'm not an RPS Online user, but I have questions.
Please contact your ORPTS Customer Service Team.
Viewannouncements
2026
2025
12/10/2025 RPS Online event: RSVP now
11/26/2025 RPS Online: High priority and systematic data fixes now available
09/23/2025 Exciting RPS Online news!
09/08/2025 Save the date: RPS Online tour
08/06/2025 New RPS Online preview
07/25/2025 RPS Online: Top priority data fixes
05/15/2025 New RPS Online video + survey announcements
2024
Review your data
Top priority
Core data points that are used within multiple system functions and are generally required in RPS Online.
High priority
Corrections that if made prior to conversion, will save you valuable time once using RPS Online.
Systematic
You will not need to take action on these edits. This information provided is for your awareness.
Watch property videos and demos
Watch our Real Property System Online preview video to learn about the system, and watch our demo of what the Real Property System Online interface will look like.
Coming soon: RPS Online (1:35)
Updated: