Online Services will be down for improvements from 5 p.m. on December 4 until 10 a.m. on December 8.
During this timeframe, you will be unable to create, log in to, or complete any transactions in your Online Services account.
If you must file during this timeframe, you may file a paper form. If you must pay a bill, use our Quick Pay application, which does not require you to log in. If you received an income request letter (Form RP-5300-WSC), use our STAR Income Worksheet tool.
Coming Fall 2025—the Real Property System Online (RPS Online), New York State’s first Web-based system for assessment administration.
When your municipality converts from RPSV4 to the upcoming Real Property System Online (RPS Online), you’ll notice many system enhancements. Many are the results of your feedback. If you’ve provided feedback, we thank you. It’s a crucial component to ensure we understand and meet your needs as a user and local official. If you haven’t yet shared your thoughts, or if you want to share more, email us or keep an eye on your inbox for a feedback survey to complete about RPS Online.
We look forward to continuing our collaboration with you and your assessment community colleagues as we develop, test, implement, and continue to enhance RPS Online. Check this page for updates as the project moves forward.