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Responding to department notices

Once you file a return, you may receive a bill or notice. Read the notice carefully. We may be asking for missing information needed to finish processing your return, or proposing an adjustment to your return that could be corrected if you supply additional information. 

Either way, it is very important that you respond to any notice you get. 

You can respond to a notice in many ways:

  • online from your Online Services account and using the Respond to Department Notice application. This is the quickest and easiest way to respond.
    • Respond to most bills, refund adjustment notices, requests for additional information, and many other notices.
    • Save mail time and postage fees.
    • Scan and upload documents.
    • See information previously provided in response to an open bill.
    • Instant email confirmation of receipt of your response.
    • New notices recently added.
  • by phone, where you can speak directly to a Tax Department representative.
  • by fax, where you may fax your written request directly to the Tax Department for review.
  • and, finally, by mail, where we'll review any request for relief that you submit in writing.

You can refer to the notice received for phone and fax numbers, mailing address, and further instructions on responding to the department.

Quick Pay

If you only want to pay the amount due, you can use Quick Pay. It's ideal for individuals who typically have limited interaction with the department and:

  • allows you to pay toward an existing balance using your bank account and routing numbers; and
  • does not require an Online Services account.

You must provide verification information from a return filed within the last four years, including:

  • your Social Security number (and your spouse's, if applicable)
  • your filing status
  • your mailing ZIP code
  • your first and last name

Taxpayers can make payments for the following:

  • assessments
  • audit cases
  • collection cases
  • income executions
  • installment payment agreement

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