Online Services will be down for improvements from 5 p.m. on December 4 until 10 a.m. on December 8.
During this timeframe, you will be unable to create, log in to, or complete any transactions in your Online Services account.
If you must file during this timeframe, you may file a paper form. If you must pay a bill, use our Quick Pay application, which does not require you to log in. If you received an income request letter (Form RP-5300-WSC), use our STAR Income Worksheet tool.
For more than forty years, the Office of Real Property Tax Services (ORPTS) has provided localities across New York State with low-cost software for nearly all aspects of local assessment administration. Today, the Tax Department and the Office of Information Technology Services are developing a new Web-based suite of assessment administration tools: RPS Online.
RPS Online will replace the current version, RPSV4, which is used by 959 of the state’s 995 cities and towns.
Watch our Real Property System Online preview video to learn about the system, and watch our demo of what the Real Property System Online interface will look like.