Did you receive mail from us?
What we're mailing Now
Notice of Intent to Refer Your Debt for Offset (Form DTF-450)
If you received Form DTF-450, Notice of Intent to Refer Your Debt for Offset, you have not paid all your New York State personal income tax, and we've notified the IRS.
Notice and Demand of tax due (Form DTF-966-E)
If you received Form DTF-966-E, Notice and Demand of tax due, we're billing you because you did not pay enough personal income tax (through estimated payments, withholding tax, or a combination of the two) for the filing period indicated on the letter.
To avoid additional interest and penalties for underestimating the amount of tax you owe, pay this bill by the due date on the letter.
Form DTF-960-E regarding pension subtraction modifications
If you received Form DTF-960-E, Statement of Proposed Audit Change, you have a balance with us related to a pension subtraction modification you claimed on line 26 or line 29 of your Form IT-201, Resident Income Tax Return.
Review New York State Publication 36, General Information for Senior Citizens and Retired Persons, or refer to your letter for more details:
Form DTF-960-E regarding unemployment benefits
If you receive Form DTF-960-E, Statement of Proposed Audit Change, related to unemployment benefits you received, you may have a balance due.
Review our frequently asked questions (FAQs), or refer to your letter to learn more:
Types of Mail we send
Request for Information letters
We may send you a Request for Information (Form DTF-948 or DTF-948-O) letter if we need documentation to support what you claimed on your personal income tax return.
If you receive one of these letters, or another personal income tax letter, respond as soon as you can so we can continue processing your return—and refund!
Letters to property owners
If you're a homeowner, we may send you a letter about STAR. Visit our STAR resource center to view a copy of the letter you received, and to learn what to do next.
Receive a different property letter? We also send letters to request additional information about property exemptions you may be entitled to. Follow the directions on your letter to learn more.
Bills and notices with an amount due
If you receive a bill or notice, you can find the amount due and due date in the upper-right corner.
You can pay your amount due on our website, either directly from your bank account for free or by credit or debit card for a fee. Watch our Demo: Making a bill payment for step-by-step instructions.
If you disagree with the amount shown or can't pay in full, you have options for resolving your bill or notice.
Some notices explain an action we took or decision we made. These may later result in a bill.
Other notices request additional information about what you reported on a return for a tax other than personal income tax. These may include a letter from our audit department.
If you need to provide information, or want to challenge a Tax Department decision, you can respond online. We'll walk you through the process.
We may mail you information and resources to make it easier for you to file, pay, and perform other business with the Tax Department. These letters always point to our website, or include a QR code to scan and follow to our website.
We include much of this same information in our emails. Subscribe today to receive emails with tax tips, news, resources, and more. (If you have an Online Services account, you can additionally sign up to receive certain bills and notices electronically.)
How to Go green
If you want to receive future communications from the Tax Department online, the best way is to create an Online Services account and request electronic communications.