Did you receive mail from us?
Did you receive mail from us?
We may communicate with you by mail for many reasons, including:
- to send you a check for your refund or an additional payment;
- to let you know we adjusted your refund;
- to request information that supports what you reported on a return; and
- to let you know about a change to your tax account.
Did you receive a letter telling you to register for the STAR exemption (Form RP-425-BR)? Learn what to do next.
Scan, snap, submit!
Did you receive a letter asking you to complete Form DTF-32, DTF-33, DTF-36, TD-210.2, TD-210.3, or TD-210.7?
To receive your new check sooner, use your mobile device to submit your form online!
- Scan the QR code on your letter.
- Snap a photo of your completed form.
- Submit your photo.
Benefits include:
- security, without the hassle of an account
- no printer or computer required
- instant confirmation we received your form
Types of Mail we send
Request for Information letters
We may send you a Request for Information (Form DTF-948 or DTF-948-O) letter if we need documentation to support what you claimed on your personal income tax return.
If you receive one of these letters, or another personal income tax letter, respond as soon as you can so we can continue processing your return—and refund!
Letters to property owners
If you're a homeowner, we may send you a letter about STAR. Visit our STAR resource center to view a copy of the letter you received, and to learn what to do next.
Receive a different property letter? We also send letters to request additional information about property exemptions you may be entitled to. Follow the directions on your letter to learn more.
Bills and notices with an amount due
If you receive a bill or notice, you can find the amount due and due date in the upper-right corner.
You can pay your amount due on our website, either directly from your bank account for free or by credit or debit card for a fee. Watch our Demo: Making a bill payment for step-by-step instructions.
If you disagree with the amount shown or can't pay in full, you have options for resolving your bill or notice.
Other notices
Some notices explain an action we took or decision we made. These may later result in a bill.
Other notices request additional information about what you reported on a return for a tax other than personal income tax. These may include a letter from our audit department.
If you need to provide information, or want to challenge a Tax Department decision, you can respond online. We'll walk you through the process.
Informational letters
We may mail you information and resources to make it easier for you to file, pay, and perform other business with the Tax Department. These letters always point to our website, or include a QR code to scan and follow to our website.
We include much of this same information in our emails. Subscribe today to receive emails with tax tips, news, resources, and more. (If you have an Online Services account, you can additionally sign up to receive certain bills and notices electronically.)
What we're mailing Now
You must register to continue receiving the Basic STAR property tax exemption (Form RP-425-BR)
If you received this letter (Form RP-425-BR), our records indicate you own a property that has been receiving a Basic STAR property tax exemption. By law, properties receiving a STAR exemption must be registered with our department. However, your property is not registered. To continue receiving the Basic STAR exemption, you must register for STAR.
For instructions, see You must register to continue receiving the Basic STAR property tax exemption.
You must begin filing monthly, quarterly, or annual highway use tax (HUT) returns (Form TR-326.4)
If you received this letter, your HUT liability for the past year was outside the threshold amounts to keep your current filing frequency. Your new filing frequency is noted on your letter and takes effect March 1.
For information on filing your return, see HUT Web File.
Statement of Proposed Audit Change for disallowed or adjusted college tuition credit or college tuition itemized deduction (DTF-960-E)
If you received a Statement of Proposed Audit Changes for an adjustment to the college tuition credit or college tuition itemized deduction you claimed for 2021, it is because our records show you claimed the credit or deduction based on graduate tuition expenses. You may claim the college tuition credit or college tuition itemized deduction only for undergraduate tuition expenses.
If you disagree with our determination, send us an itemized tuition bill from your school’s bursar’s office or a similar record. Your response must clearly show the amount of undergraduate tuition you paid and the amount of scholarships and grants you received. To see what kinds of documentation we accept, review our Checklist for acceptable proof of college tuition credit or the college tuition deduction.
Concerned about fraud?
Please report any suspicious contact, including by mail, you have with individuals claiming to be Tax Department or IRS employees. To learn how to recognize and report a scam, see Report a scam.