Did you receive mail from us?
Did you receive mail from us?
We may communicate with you by mail for many reasons, including:
- to send you a check for your refund or an additional payment;
- to let you know we adjusted your refund;
- to request information that supports what you reported on a return; and
- to let you know about a change to your tax account.
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You or your business can use Quick Pay to make a payment toward a bill, notice, or installment payment agreement (IPA).
For step-by-step instructions, watch our Quick Pay demo for individuals or our Quick Pay demo for businesses.
Benefits include:
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Types of Mail we send
Request for Information letters
We may send you a Request for Information (Form DTF-948 or DTF-948-O) letter if we need documentation to support what you claimed on your personal income tax return.
If you receive one of these letters, or another personal income tax letter, respond as soon as you can so we can continue processing your return—and refund!
Letters to property owners
If you're a homeowner, we may send you a letter about STAR. Visit our STAR resource center to view a copy of the letter you received, and to learn what to do next.
Receive a different property letter? We also send letters to request additional information about property exemptions you may be entitled to. Follow the directions on your letter to learn more.
Bills and notices with an amount due
If you receive a bill or notice, you can find the amount due and due date in the upper-right corner.
You can pay your amount due on our website, either directly from your bank account for free or by credit or debit card for a fee. Watch our Demo: Making a bill payment for step-by-step instructions.
If you disagree with the amount shown or can't pay in full, you have options for resolving your bill or notice.
Other notices
Some notices explain an action we took or decision we made. These may later result in a bill.
Other notices request additional information about what you reported on a return for a tax other than personal income tax. These may include a letter from our audit department.
If you need to provide information, or want to challenge a Tax Department decision, you can respond online. We'll walk you through the process.
Informational letters
We may mail you information and resources to make it easier for you to file, pay, and perform other business with the Tax Department. These letters always point to our website, or include a QR code to scan and follow to our website.
We include much of this same information in our emails. Subscribe today to receive emails with tax tips, news, resources, and more. (If you have an Online Services account, you can additionally sign up to receive certain bills and notices electronically.)
Lost, stolen, or uncashed check letters
Did you receive a letter asking you to complete Form DTF-32, DTF-33, DTF-36, TD-210.2, TD-210.3, or TD-210.7? To receive your new check sooner, use your mobile device to submit your form online!
- Scan the QR code on your letter.
- Snap a photo of your completed form.
- Submit your photo.
Benefits include:
- security, without the hassle of an account
- no printer or computer required
- instant confirmation we received your form
What we're mailing Now
Statement of Proposed Audit Change regarding your PTET credit (DTF-960-E)
Mail date: July 1
If you received this notice, your PTET entity reported a different amount for your share of the PTET credit than you reported on your 2023 personal income tax return. As a result, we have adjusted or disallowed your PTET credit and you owe tax, penalty, or interest.
If you agree with this notice, pay the amount you owe by the due date on the notice.
If you disagree, respond online to request a review of this notice.
To avoid a discrepancy between your entity's reporting and yours in the future, see Tips to avoid common filing errors: pass-through entity tax (PTET).
Notice and Demand for Payment of Tax Due (DTF-966-E)
Mail dates: June 16 and June 30
If you received this bill, you owe a penalty because you did not prepay enough of your 2023 personal income tax. You must prepay income tax as you earn or receive income during the year, either by having tax withheld from your paycheck (withholding) or by making estimated income tax payments.
If you agree with the bill, pay the penalty amount shown in the upper-right corner of your bill by the due date noted there to avoid accruing additional penalty and interest.
If you disagree with the letter, you can request a review. However, you will continue to accrue penalty and interest.
We need income information within 45 days from the date of this letter to confirm your eligibility for a STAR credit or exemption (Form RP-5300-WSC)
Mail date: June 29
We’re sending letters to certain STAR recipients to confirm their income and determine which STAR benefit they’re entitled to.
If you received one of these letters, provide us with your income information online within 45 days of the date of the letter, either using our online Income Verification Worksheet (no account required) or through the Homeowner Benefit Portal in your Individual Online Services account.
To learn more about your letter, see Respond to a STAR letter: RP-5300-WSC.
Reminder to report federal changes (AU-32)
Mail dates: June 23, July 8, and July 15
If you received this notice, the IRS changed your federal income tax return for tax year 2023 and you have not reported the federal changes to New York State. You must report these changes to New York State by filing an amended return. If you do not report the federal changes to New York State, you may receive a bill that will include penalty and interest.
Concerned about fraud?
Please report any suspicious contact, including by mail, you have with individuals claiming to be Tax Department or IRS employees. To learn how to recognize and report a scam, see Report a scam.