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Find a Taxpayer Assistance Program (TAP) session

Find a Taxpayer Assistance Program (TAP) session

Get tax help and file for free!

During a TAP session, Tax Department Associates will walk you through your income tax returns, step by step, as you complete your own tax return. It’s quick and easy! We’ll help you prepare and electronically file your income tax returns at no cost, either remotely or in-person.

If you qualify, you can even request the software link and file your own return without assistance.

Woman in office on a phone looking at papers

Online Registration

Register to attend a session using the registration link for your chosen day and Tax Partner, below.

Note: If you need to change or cancel your appointment with a Tax Partner that uses:

• a registration email and number, use the email or phone number to cancel or change your appointment.
• a register button, use the link in your confirmation email to change or cancel your appointment.

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Mondays
Tax Partner Site type Dates Times Languages Registration
Albany Public Library In person Apr: 1, 8 10:00 a.m.–12:00 p.m.
12:00 p.m.–2:00 p.m.
2:00 p.m.–4:00 p.m.
4:00 p.m.–6:00 p.m.
English Register
Ariva Virtual Apr: 1, 8 10:00 a.m.–1:00 p.m.
2:00 p.m.–5:00 p.m.
English Register
Bethpage Federal Credit Union Virtual Apr: 8 12:00 p.m.–3:00 p.m. English Call Bethpage’s Community Development team at 516-349-4288 or email community@bethpagefcu.com.
Borough of Manhattan Community College Virtual Apr: 1, 8 9:00 a.m.–12:00 p.m.
1:00 p.m.–4:00 p.m.
English Note: For students, staff, alumni, and faculty only.

Call 212-220-8195 or email arc@bmcc.cuny.edu.
Empire State University In person Apr: 15 9:30 a.m.–11:00 a.m.
11:00 a.m.–12:30 p.m.
1:00 p.m.–2:30 p.m.
2:30 p.m.–4:00 p.m.
English Register
Monroe Community College (Downtown) In person Apr: 15 9:30 a.m.–11:00 a.m.
11:30 a.m.–12:00 p.m.
1:00 p.m.–2:30 p.m.
2:30 p.m.–4:00 p.m.
English Register

Note: For students, staff, alumni, and faculty only.
Potsdam Public Library In person Apr: 1 1:00 p.m.–2:30 p.m.
3:00 p.m.–4:30 p.m.
English Register
Queens Public Library at Flushing In person Apr: 1, 8 10:00 a.m.–12:00 p.m.
1:00 p.m.–3:00 p.m.
3:00 p.m.–5:00 p.m.
English Register

Tuesdays
Tax Partner Site type Dates Times Languages Registration
Bronx Community College In person Apr: 2, 9 10:00 a.m.–5:00 p.m. English Note: For students, staff, alumni, and faculty only.

Call 718-289-5179 or email bcc.arc@bcc.cuny.edu.
East Syracuse Free Library In person Apr: 2, 9 10:00 a.m.–4:00 p.m. English Call 315-437-4841.
Empire State Plaza In person Apr: 2, 9 9:00 a.m.–10:00 a.m.
10:00 a.m.–11:00 a.m.
11:00 a.m.–12:00 p.m.
12:00 p.m.–1:00 p.m.
1:00 p.m.–2:00 p.m.
2:00 p.m.–3:00 p.m.
3:00 p.m.–4:00 p.m.
English
Spanish
Register
Empire State University Virtual Apr: 2, 9 9:00 a.m.–10:30 a.m.
10:30 a.m.–12:00 p.m.
12:30 p.m.–2:00 p.m.
2:00 p.m.–3:30 p.m.
English Register
Potsdam Public Library In person Apr: 2 11:30 a.m.–1:00 p.m.
1:00 p.m.–2:30 p.m.
3:00 p.m.–4:30 p.m.
4:30 p.m.–6:00 p.m.
English Register

Wednesdays
Tax Partner Site type Dates Times Languages Registration
Empire State Plaza In person Apr: 3, 10 9:00 a.m.–10:00 a.m.
10:00 a.m.–11:00 a.m.
11:00 a.m.–12:00 p.m.
12:00 p.m.–1:00 p.m.
1:00 p.m.–2:00 p.m.
2:00 p.m.–3:00 p.m.
3:00 p.m.–4:00 p.m.
English
Spanish
Register
Hartwick College Virtual Apr: 3, 10 9:00 a.m.–10:30 a.m.
10:30 a.m.–12:00 p.m.
12:30 p.m.–2:00 p.m.
2:00 p.m.–3:30 p.m.
English Register
John Jay College Virtual Apr: 3, 10 9:00 a.m.–12:00 p.m.
1:00 p.m.–4:00 p.m.
English Note: For students, staff, alumni, and faculty only.

Call 212-887-6212 or email jjcwellness@jjay.cuny.edu.
Marcellus Free Library In person Apr: 3, 10 10:30 a.m.–12:30 p.m.
12:30 p.m.–2:30 p.m.
2:30 p.m.–4:30 p.m.
4:30 p.m.–6:30 p.m.
English Visit https://marcelluslibrary.org/ or call 315-673-3221.
Niagara County Community College In person Apr: 10 9:30 a.m.–11:30 a.m.
12:30 p.m.–2:30 p.m.
3:00 p.m.–5:00 p.m.
English Contact Niagara County Community College at 716-614-6786.
Niagara Falls Culinary Institute In person Apr: 3 9:30 a.m.–11:30 a.m.
12:30 p.m.–2:30 p.m.
3:00 p.m.–5:00 p.m.
English Contact Niagara County Community College at 716-614-6786.
Ogdensburg Public Library In person Apr: 3 11:00 a.m.–7:00 p.m. English Contact Ogdensburg Public Library at 315-393-4325.
Queensborough Community College Virtual Apr: 3, 10 11:00 a.m.–2:00 p.m.
3:00 p.m.–6:00 p.m.
English Note: For students, staff, alumni, and faculty only.

Call 718-631-6347 or email ARC@qcc.cuny.edu.
Rochester Central Library In person Apr: 3, 10 9:30 a.m.–4:30 p.m. English Contact Central Library of Rochester at 585-428-8110.

Thursdays
Tax Partner Site type Dates Times Languages Registration
Bronx Community College Virtual Apr: 4, 11 12:00 p.m.–3:00 p.m.
4:00 p.m.–7:00 p.m.
English Note: For students, staff, alumni, and faculty only.

Call 718-289-5179 or email bcc.arc@bcc.cuny.edu.
Buffalo Central Library In person Apr: 4, 11 9:00 a.m.–12:00 p.m.
1:00 p.m.–4:00 p.m.
English Contact Buffalo Central Library at 716-858-8900.
Hartwick College Virtual Apr: 4, 11 9:00 a.m.–10:30 a.m.
10:30 a.m.–12:00 p.m.
12:30 p.m.–2:00 p.m.
2:00 p.m.–3:30 p.m.
English Register
LaGuardia Community College Virtual Apr: 4, 11 10:00 a.m.–1:00 p.m.
2:00 p.m.–5:00 p.m.
English Note: For students, staff, alumni, and faculty only.

Call 718-482-5135 or email laguardiacare@lagcc.cuny.edu.
Middle Country Library Virtual Apr: 4 9:30 a.m.–5:30 p.m. English Contact Middle Country Library at 631-585-9393 (ext. 216).
Queens Public Library at Elmhurst In person Apr: 4, 11 12:00 p.m.–2:00 p.m.
2:00 p.m.–4:00 p.m.
5:00 p.m.–7:00 p.m.
English Register
Richmond Memorial Library In person Apr: 4, 11 9:30 a.m.–4:30 p.m. English Contact Richmond Memorial Library at 585-343-9550 (ext 3).
Roswell P. Flower Memorial Library In person Apr: 4 10:30 a.m.–12:00 p.m.
12:00 p.m.–1:30 p.m.
2:30 p.m.–4:00 p.m.
4:00 p.m.–5:30 p.m.
English Register
Schenectady County Public Library In person Apr: 4, 11 9:30 a.m.–11:00 a.m.
11:00 a.m.–12:30 p.m.
1:00 p.m.–2:30 p.m.
2:30 p.m.–4:00 p.m.
English Register

Fridays
Tax Partner Site type Dates Times Languages Registration
Empire State University Virtual Mar: 29
Apr: 12
9:00 a.m.–10:30 a.m.
10:30 a.m.–12:00 p.m.
12:30 p.m.–2:00 p.m.
2:00 p.m.–3:30 p.m.
English Register
Empire State University - Saratoga Springs In person Apr: 12 9:00 a.m.–10:30 a.m.
10:30 a.m.–12:00 p.m.
12:30 p.m.–2:00 p.m.
2:00 p.m.–3:30 p.m.
English Register
Genesee Community College In person Apr: 5, 12 8:30 a.m.–10:00 a.m.
10:00 a.m.–11:30 a.m.
12:30 p.m.–2:00 p.m.
2:00 p.m.–3:30 p.m.
English Register
Medgar Evers College Virtual Mar: 29
Apr: 5, 12

10:00 a.m.–1:00 p.m.
2:00 p.m.–5:00 p.m.

English Register
Monroe Community College (Brighton) In person Apr: 12 9:30 a.m.–11:00 a.m.
11:30 a.m.–12:00 p.m.
1:00 p.m.–2:30 p.m.
2:30 p.m.–4:00 p.m.
English Register
Orchard Park Public Library In person Apr: 5 9:00 a.m.–5:00 p.m. English Contact Orchard Park Public Library at 716-662-9851.
Queensborough Community College In person Mar: 29
Apr: 5, 12
9:30 a.m.–4:30 p.m. English Note: For students, staff, alumni, and faculty only.

Call 718-631-6347 or email ARC@qcc.cuny.edu.
Queens Public Library at Jamaica In person Mar: 29
Apr: 5, 12
10:00 a.m.–12:00 p.m.
1:00 p.m.–3:00 p.m.
3:00 p.m.–5:00 p.m.
English Register
Roswell P. Flower Memorial Library In person Apr: 5 10:30 a.m.–12:00 p.m.
12:00 p.m.–1:30 p.m.
English Register
SUNY Buffalo State University In person Apr: 5, 12 9:00 a.m.–10:00 a.m.
10:00 a.m.–11:00 a.m.
11:00 a.m.–12:00 p.m.
1:00 p.m.–2:00 p.m.
2:00 p.m.–3:00 p.m.
3:00 p.m.–4:00 p.m.
English
Spanish
Register
William K. Sanford Town Library In person Mar: 29
Apr: 5, 12
12:00 p.m.–1:30 p.m.
2:00 p.m.–3:30 p.m.
3:30 p.m.–5:00 p.m.
English Register

Returning filers
Access TAP software without an appointment: Register
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