Find a Taxpayer Assistance Program (TAP) session
Find a Taxpayer Assistance Program (TAP) session
Get tax help and file for free!
During a TAP session, Tax Department Associates will walk you through your income tax returns, step by step, as you complete your own tax return. It’s quick and easy! We’ll help you prepare and electronically file your income tax returns at no cost, either remotely or in-person.
If you qualify, you can even request the software link and file your own return without assistance.
Online Registration
Register to attend a session using the registration link for your chosen day and Tax Partner, below.
Note: If you need to change or cancel your appointment with a Tax Partner that uses:
- a registration email and number, use the email or phone number to cancel or change your appointment.
- a register button, use the link in your confirmation email to change or cancel your appointment.
In person Sessions
Taxpayer Assistance Program (TAP) Appointments are in person appointments to show you how to complete your own tax return. Tax Department employees walk you through the process - it’s much easier than you think!
| Tax Partner | Dates | Times | Registration |
|---|---|---|---|
| Binghamton University | Feb: 18 Mar: 3, 18, 31 Apr: 7 |
9:00 am–10:30 am 10:30 am–12:00 pm 12:30 pm–2:00 pm 2:00 pm–3:30 pm |
Register |
| Tax Partner | Dates | Times | Registration |
|---|---|---|---|
| Buffalo Central Library | Feb: 5, 12, 19, 26 Mar: 5, 12, 19, 26 Apr: 2, 9 |
9:30 am–2:30 pm | Contact Buffalo Central Library at 716-858-7198. |
| Genesee Community College | Feb: 13, 27 Mar: 6, 27 Apr: 10 |
8:30 am–10:00 am 10:00 am–11:30 am 12:30 pm–2:00 pm 2:00 pm–3:30 pm |
Register |
| North Tonawanda Public Library | Feb: 3, 17 Mar: 3, 17, 31 Apr: 14 |
9:00 am–10:30 am 10:30 am–12:00 pm 12:30 pm–2:00 pm 2:00 pm–3:30 pm |
Register |
| Orchard Park Public Library | Feb: 6, 13, 20, 27 Mar: 6, 13, 20, 27 Apr: 3, 10 |
9:15 am–11:30 am 12:15 pm–2:30 pm 2:45 pm–4:30 pm |
Contact Orchard Park Public Library at 716-662-9851. |
| Richmond Memorial Library | vFeb: 5, 12, 19, 26 Mar: 5, 12, 19, 26 Apr: 2, 9 |
9:00 am–4:00 pm | Contact Richmond Memorial Library at 585-343-9550. |
| SUNY Buffalo State University | Feb: 6, 13, 20, 27 Mar: 6, 13, 20, 27 Apr: 3, 10 |
9:00 am–10:00 am 10:00 am–11:00 am 11:00 am–12:00 pm 1:00 pm–2:00 pm 2:00 pm–3:00 pm 3:00 pm–4:00 pm |
Register |
| SUNY Niagara | Feb: 4, 11, 18, 25 Mar: 4, 11, 18, 25 Apr: 1, 8, 15 |
9:30 am–11:30 am 12:30 pm–2:30 pm 3:00 pm–5:00 pm |
Contact SUNY Niagara at 716-614-6786 |
| Tax Partner | Dates | Times | Registration |
|---|---|---|---|
|
Albany Public Library |
Feb: 2, 9, 23 Mar: 2, 9, 16, 23 Apr: 6, 13 |
10:30 am–12:00 pm 12:30 pm–2:00 pm 2:00 pm–3:30 pm 3:30 pm–5:00 pm |
Register |
| Albany Public Library (Tuesday) |
Feb: 3, 10, 17, 24 Mar: 3, 10, 17, 24 Apr: 7, 14 |
12:30 pm–2:00 pm 2:00 pm–3:30 pm 3:30 pm–5:00 pm |
Register |
| Amsterdam Free Library | Feb: 9, 23 Mar: 9, 23 Apr: 6 |
10:30 am–12:00 pm 12:30 pm–2:00 pm 2:00 pm–3:30 pm 4:00 pm–5:30 pm |
Register |
| Castleton Public Library | Feb: 24 Mar: 10 Apr: 7 |
12:00 pm–1:30 pm 1:30 pm–3:00 pm 4:00 pm–5:30 pm 5:30 pm–7:00 pm |
Register |
| East Greenbush Community Library |
Feb: 2, 9, 23 Mar: 2, 7, 9, 16, 23 Apr: 4, 6, 13 |
10:30 am–12:00 pm 12:30 pm–2:00 pm 2:30 pm–4:00 pm 4:00 pm–5:30 pm |
Register |
| Empire State Plaza | Feb: 4, 11, 18, 25 Mar: 4, 11, 18, 25 Apr: 1, 8, 15 |
9:00 am–10:00 am 10:00 am–11:00 am 11:00 am–12:00 pm 12:00 pm–1:00 pm 1:00 pm–2:00 pm 2:00 pm–3:00 pm 3:00 pm–4:00 pm |
Register |
| Schenectady County Public Library | Feb: 5, 12, 19, 26 Mar: 5, 12, 19, 26 Apr: 2. 9 |
9:30 am–11:00 am 11:00 am–12:30 pm 1:00 pm–2:30 pm 2:30 pm–4:00 pm |
Register |
| Schoharie Free Library | Mar: 3, 31 | 10:30 am–12:00 pm 12:30 pm–2:00 pm 2:00 pm–3:30 pm 3:30 pm–5:00 pm |
Register |
| SUNY Administration EAP SUNY employees only |
Mar: 4, 11 | 9:30 am–11:00 am 11:00 am–12:30 pm 1:00 pm–2:30 pm 2:30 pm–4:00 pm |
Register |
| Troy Public Library | Feb: 5, 12, 19, 26 Mar: 5, 12, 19, 26 Apr: 2. 9 |
9:30 am–11:00 am 11:00 am–12:30 pm 1:00 pm–2:30 pm 2:30 pm–4:00 pm |
Register |
| William K. Sanford Town Library |
Feb: 6, 13, 14, 20, 27, 28 Mar: 6, 13, 14, 20, 27, 28 Apr: 3, 10, 11 |
12:00 pm–1:30 pm 2:00 pm–3:30 pm 3:30 pm–5:00 pm |
Register |
| Tax Partner | Dates | Times | Registration |
|---|---|---|---|
| CUNY Bronx Community College Students, staff, alumni, and faculty only |
Feb: 2, 9, 23 Mar: 2, 9, 16, 23, 30 Apr: 6, 13 |
11:00 am–6:00 pm | Contact Bronx Community College at 718-289-5179 or email bcc.arc@bcc.cuny.edu. |
| CUNY John Jay College | Feb: 5, 12, 19, 26 Mar 5, 12, 19, 26 Apr: 2, 9 |
9:30 am–4:00 pm | Call 212-237-8111 or email jjcwellness@jjay.cuny.edu. |
| CUNY Queensborough Community College Students, staff, alumni, and faculty only |
Feb: 4, 11, 18, 25 Mar: 4, 11, 18, 25 Apr: 1, 8, 15 |
9:30 am–4:00 pm | Contact QCC at 718-631-6347 or email arc@qcc.cuny.edu. |
| Queens Public Library at Elmhurst | Feb: 5, 12, 19, 26 Mar 5, 12, 19, 26 Apr: 2, 9 |
12:00 pm–7:00 pm | Register |
| Queens Public Library at Far Rockaway | Feb: 9, 23 Mar: 9, 23 Apr: 6 |
10:00 am–5:00 pm | Register |
| Queens Public Library at Flushing | Feb: 2, 9, 23 Mar: 2, 9, 16, 23 Apr: 6, 13 |
10:00 am–5:00 pm | Register |
| Queens Public Library at Jamaica |
Feb: 6, 13, 20, 27 |
10:00 am–5:00 pm | Register |
| Nassau County Office of Minority Affairs | Feb: 3, 10, 17, 24 Mar: 3, 10, 17, 24 Apr: 7, 14 |
10:00 am–5:00 pm | Contact Nassau County Office of Minority Affairs at 516-572-2274, 516-572-2779, 516-572-0856. |
| Middle Country Public Library at Centereach | Feb: 10, 17, 24 Mar: 3, 10, 17, 24 Apr: 7, 14 |
10:00 am–5:00 pm |
Contact Middle Country Public Library at Centereach 212-237-8111 or email info@mcplibrary.org. |
| Tax Partner | Dates | Times | Registration |
|---|---|---|---|
|
Saranac Lake Free Library |
Feb: 27 Mar: 13, 27 Apr: 3, 15 |
9:30 am–11:00 am 11:00 am–12:30 pm 1:00 pm–2:30 pm 2:30 pm–4:00 pm |
Register |
| Tax Partner | Dates | Times | Registration |
|---|---|---|---|
| Byron-Bergen Public Library | Feb: 26 Mar: 17 Apr: 2 |
10:00 am–12:00 pm 1:00 pm–3:00 pm 3:00 pm–5:00 pm 5:00 pm–7:00 pm |
Contact Byron-Bergen Public Library at 585-494-1120 or email byrbgn@nioga.org. |
| Central Library of Rochester | Feb: 4, 11, 18, 25 Mar: 4, 11, 18, 25 Apr: 3, 10 |
9:00 am–5:00 pm | Contact Central Library of Rochester at 585-428-8110. |
| Empire State University - Rochester | Feb: 13 Mar: 13 Apr: 10 |
9:00 am–10:30 am 10:30 am–12:00 pm 12:30 pm–2:00 pm 2:00 pm–3:30 pm |
Register |
| Hoag Library | Feb: 2 Mar: 2, 16, 30 Apr: 13 |
10:00 am–6:00 pm | Contact Hoag Library at 585-589-4246. |
| Monroe Community College (Brighton) Students, staff, alumni, and faculty only |
Feb: 9, 23 Mar: 9, 23 Apr: 13 |
9:30 am–11:00 am 11:00 am–12:30 pm 1:00 pm–2:30 pm 2:30 pm–4:00 pm |
Register |
| Monroe Community College (Downtown) Students, staff, alumni, and faculty only |
Feb: 2 Mar: 2 Apr: 6 |
9:30 am–11:00 am 11:00 am–12:30 pm 1:00 pm–2:30 pm 2:30 pm–4:00 pm |
Register |
| Town of Brighton - Winter Market | Feb: 20 Mar: 20 Apr: 3 |
9:30 am–11:00 am 11:00 am–12:30 pm 1:30 pm–3:00 pm 3:00 pm–4:30 pm |
Register |
| Woodward Memorial Library | Feb: 17 Mar: 3, 24 Apr: 7 |
10:00 am–6:00 pm | Contact Woodward Memorial Library at 585-768-8300. |
| Tax Partner | Dates | Times | Registration |
|---|---|---|---|
| East Syracuse Free Library | Feb: 4, 10, 11, 18, 24, 25 Mar: 4, 10, 11, 18, 24, 25 Apr: 1, 8, 14, 15 |
10:00 am–4:00 pm | Contact East Syracuse Free Library at 315-437-4841. |
| Liverpool Public Library | Mar: 5, 12, 19, 26 Apr: 2, 9 |
12:00 pm–1:30 pm |
Contact Liverpool Public Library at 315-457-0310. |
| Marcellus Free Library | Mar: 11, 21, 25 Apr: 8, 15 |
10:30 am–12:15 pm 12:15 pm–2:15 pm 2:30 pm–4:15 pm |
Contact Marcellus Free Library at 315-673-3221. |
| Utica Public Library | Feb: 5, 12, 19, 26 Mar: 5, 12, 19, 26 Apr: 2, 9 |
10:00 am–12:00 pm 1:00 pm–3:00 pm 3:00 pm–5:00 pm 5:00 pm–7:00 pm |
Register |
Virtual Sessions
Taxpayer Assistance Program (TAP) Webinar Appointments are virtual appointments to show you how to complete your own tax return. Tax Department employees walk you through the process - it’s much easier than you think!
| Tax Partner | Dates | Times | Registration |
|---|---|---|---|
| Ariva | Feb: 6, 13, 20, 27 Mar: 6, 13, 20, 27 Apr: 3, 10 |
10:00 am–5:00 pm | Register |
| CUNY Bronx Community College Students, staff, alumni, and faculty only |
Feb: 5, 12, 19, 26 Mar 5, 12, 19, 26 Apr: 2, 9 |
11:00 am–6:00 pm | Contact Bronx Community College at 718-289-5179 or email bcc.arc@bcc.cuny.edu. |
| CUNY LaGuardia Community College Students, staff, alumni, and faculty only |
Feb: 4, 11, 18, 25 Mar: 4, 11, 18, 25 Apr: 1, 8, 15 |
10:00 am–5:00 pm | Contact LCC at 718-482-5135 or email laguardiacare@lagcc.cuny.edu. |
| CUNY Medgar Evers College | Feb: 6, 13, 20, 27 Mar: 6, 13, 20, 27 Apr: 3, 10 |
9:00 am–4:00 pm | Register |
| CUNY Queensborough Community College Students, staff, alumni, and faculty only |
Feb: 6, 13, 20, 27 Mar: 6, 13, 20, 27 Apr: 3, 10 |
9:30 am–4:30 pm | Contact QCC at 718-631-6347 or email arc@qcc.cuny.edu. |
| FourLeaf Federal Credit Union | Feb: 23 Mar: 23 |
12:00 pm–3:00 pm |
Contact FourLeaf at 1-516-349-4289 or email vita1@fourleaffcu.com. |
| Statewide Virtual Session (Monday) |
Feb: 2, 9, 23 Mar: 2, 9, 16, 23, 30 Apr: 6, 13 |
10:00 am–12:00 pm |
|
| Statewide Virtual Session (Wednesday) |
Feb: 4, 11, 18, 25 Mar: 4, 11, 18, 25 Apr: 1, 8, 15 |
9:00 am–11:00 am 11:00 am–1:00 pm 2:00 pm–4:00 pm |
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