Find a Taxpayer Assistance Program (TAP) session
Find a Taxpayer Assistance Program (TAP) session
Get tax help and file for free!
During a TAP session, Tax Department Associates will walk you through your income tax returns, step-by-step, as you complete your own tax return. It’s quick and easy!
Register to attend an in-person session or virtual session by viewing our current schedule below.
Online Registration
Register to attend a session using the registration link for your chosen day and Tax Partner, below.
Note: If you need to change or cancel your appointment with a Tax Partner that uses:
- a registration email and number, use the email or phone number to cancel or change your appointment.
- a register button, use the link in your confirmation email to change or cancel your appointment.
In person Sessions
| Tax Partner | Dates | Times | Registration |
|---|---|---|---|
| Binghamton University | Feb: 18 Mar: 3, 18, 31 Apr: 7 |
9:00 am–10:30 am 10:30 am–12:00 pm 12:30 pm–2:00 pm 2:00 pm–3:30 pm |
Register |
| Tax Partner | Dates | Times | Registration |
|---|---|---|---|
| Buffalo Central Library | Feb: 5, 12, 19, 26 Mar: 5, 12, 19, 26 Apr: 2, 9 |
9:30 am–2:30 pm | Contact Buffalo Central Library at 716-858-7198. |
| Genesee Community College | Feb: 13, 27 Mar: 6, 27 Apr: 10 |
8:30 am–10:00 am 10:00 am–11:30 am 12:30 pm–2:00 pm 2:00 pm–3:30 pm |
Register |
| North Tonawanda Public Library | Feb: 3, 17 Mar: 3, 17, 31 Apr: 14 |
9:00 am–10:30 am 10:30 am–12:00 pm 12:30 pm–2:00 pm 2:00 pm–3:30 pm |
Register |
| Orchard Park Public Library | Feb: 6, 13, 20, 27 Mar: 6, 13, 20, 27 Apr: 3, 10 |
9:15 am–11:30 am 12:15 pm–2:30 pm 2:45 pm–4:30 pm |
Contact Orchard Park Public Library at 716-662-9851. |
| Richmond Memorial Library | Feb: 5, 12, 19, 26 Mar: 5, 12, 19, 26 Apr: 2, 9 |
9:00 am–4:00 pm | Contact Richmond Memorial Library at 585-343-9550. |
| SUNY Buffalo State University | Feb: 6, 13, 20, 27 Mar: 6, 13, 20, 27 Apr: 3, 10 |
9:00 am–10:00 am 10:00 am–11:00 am 11:00 am–12:00 pm 1:00 pm–2:00 pm 2:00 pm–3:00 pm 3:00 pm–4:00 pm |
Register |
| SUNY Niagara | Feb: 4, 11, 18, 25 Mar: 4, 11, 18, 25 Apr: 1, 8, 15 |
9:30 am–11:30 am 12:30 pm–2:30 pm 3:00 pm–5:00 pm |
Contact SUNY Niagara at 716-614-6786 |
| Tax Partner | Dates | Times | Registration |
|---|---|---|---|
|
Albany Public Library |
Feb: 2, 9, 23 Mar: 2, 9, 16, 23 Apr: 6, 13 |
10:30 am–12:00 pm 12:30 pm–2:00 pm 2:00 pm–3:30 pm 3:30 pm–5:00 pm |
Register |
| Albany Public Library (Tuesday) |
Feb: 3, 10, 17, 24 Mar: 3, 10, 17, 24 Apr: 7, 14 |
12:30 pm–2:00 pm 2:00 pm–3:30 pm 3:30 pm–5:00 pm |
Register |
| Amsterdam Free Library | Feb: 9, 23 Mar: 9, 23 Apr: 6 |
10:30 am–12:00 pm 12:30 pm–2:00 pm 2:00 pm–3:30 pm 4:00 pm–5:30 pm |
Register |
| Castleton Public Library | Feb: 24 Mar: 10 Apr: 7 |
12:00 pm–1:30 pm 1:30 pm–3:00 pm 4:00 pm–5:30 pm 5:30 pm–7:00 pm |
Register |
| Cohoes Public Library |
Feb: 23 |
9:30 am–11:00 am 11:00 am–12:30 pm 1:00 pm–2:30 pm 2:30 pm–4:00 pm |
Register |
| East Greenbush Community Library |
Feb: 2, 9, 23 Mar: 2, 7, 9, 16, 23 Apr: 4, 6, 13 |
10:30 am–12:00 pm 12:30 pm–2:00 pm 2:30 pm–4:00 pm 4:00 pm–5:30 pm |
Register |
| Empire State Plaza | Feb: 4, 11, 18, 25 Mar: 4, 11, 18, 25 Apr: 1, 8, 15 |
9:00 am–10:00 am 10:00 am–11:00 am 11:00 am–12:00 pm 12:00 pm–1:00 pm 1:00 pm–2:00 pm 2:00 pm–3:00 pm 3:00 pm–4:00 pm |
Register |
| Schenectady County Public Library | Feb: 5, 12, 19, 26 Mar: 5, 12, 19, 26 Apr: 2. 9 |
9:30 am–11:00 am 11:00 am–12:30 pm 1:00 pm–2:30 pm 2:30 pm–4:00 pm |
Register |
| Schoharie Free Library | Mar: 3, 17, 31 | 10:30 am–12:00 pm 12:30 pm–2:00 pm 2:00 pm–3:30 pm 3:30 pm–5:00 pm |
Register |
| SUNY Administration EAP SUNY employees only |
Mar: 4, 11 | 9:30 am–11:00 am 11:00 am–12:30 pm 1:00 pm–2:30 pm 2:30 pm–4:00 pm |
Register |
| The Community Library (Cobleskill) | Feb: 26 Mar: 26 Apr: 9 |
10:30 am–12:00 pm 12:30 pm–2:00 pm 2:00 pm–3:30 pm 3:30 pm–5:00 pm |
Register |
| Troy Public Library | Feb: 5, 12, 19, 26 Mar: 5, 12, 19, 26 Apr: 2. 9 |
9:30 am–11:00 am 11:00 am–12:30 pm 1:00 pm–2:30 pm 2:30 pm–4:00 pm |
Register |
| William K. Sanford Town Library |
Feb: 6, 13, 14, 20, 27, 28 Mar: 6, 13, 14, 20, 27, 28 Apr: 3, 10, 11 |
12:00 pm–1:30 pm 2:00 pm–3:30 pm 3:30 pm–5:00 pm |
Register |
| Tax Partner | Dates | Times | Registration |
|---|---|---|---|
| CUNY Bronx Community College Students, staff, alumni, and faculty only |
Feb: 3, 10, 17, 24 Mar: 3, 10, 17, 24, 31 Apr: 7, 14 |
10:00 am–11:30 am 11:30 am–1:00 pm 1:30 pm–3:00 pm 3:30 pm–5:00 pm |
Contact Bronx Community College at 718-289-5179 or email bcc.arc@bcc.cuny.edu. |
| CUNY John Jay College | Feb: 5, 19, 26 Mar 5, 12, 19, 26 Apr: 2, 9 |
9:30 am–11:00 am 11:00 am–12:30 pm 1:00 pm–2:30 pm 2:30 pm–4:00 pm |
Call 212-887-6212 or email jjcwellness@jjay.cuny.edu. |
| CUNY Queensborough Community College Students, staff, alumni, and faculty only |
Feb: 4, 11, 18, 25 Mar: 4, 11, 18, 25 Apr: 1, 8, 15 |
9:30 am–11:00 am 11:00 am–12:30 pm 12:30 pm–2:00 pm 2:30 pm–4:00 pm |
Contact QCC at 718-631-6347 or email arc@qcc.cuny.edu. |
| Queens Public Library at Elmhurst | Feb: 5, 12, 19, 26 Mar 5, 12, 19, 26 Apr: 2, 9 |
12:00 pm–1:30 pm 1:30 pm–3:00 pm 3:30 pm–5:00 pm 5:30 pm–7:00 pm |
Register |
| Queens Public Library at Far Rockaway | Feb: 9, 23 Mar: 9, 23 Apr: 6 |
10:00 am–11:30 am 11:30 am–1:00 pm 2:00 pm–3:30 pm 3:30 pm–5:00 pm |
Register |
| Queens Public Library at Flushing | Feb: 2, 9, 23 Mar: 2, 9, 16, 23 Apr: 6, 13 |
10:00 am–11:30 am 11:30 am–1:00 pm 1:30 pm–3:00 pm 3:30 pm–5:00 pm |
Register |
| Queens Public Library at Jamaica |
Feb: 6, 13, 20, 27 |
10:00 am–11:30 am 11:30 am–1:00 pm 1:30 pm–3:00 pm 3:30 pm–5:00 pm |
Register |
| Nassau County Office of Minority Affairs | Feb: 3, 10, 17, 24 Mar: 3, 10, 17, 24 Apr: 7, 14 |
10:00 am–11:30 am 11:30 am–1:00 pm 2:00 pm–3:30 pm 3:30 pm–5:00 pm |
Contact Nassau County Office of Minority Affairs at 516-572-2274, 516-572-2779, 516-572-0856. |
| Middle Country Public Library at Centereach | Feb: 10, 17, 24 Mar: 3, 10, 17, 24 Apr: 7, 14 |
10:00 am–11:30 am 11:30 am–1:00 pm 1:30 pm–3:00 pm 3:30 pm–5:00 pm |
Contact Middle Country Public Library at Centereach 631-585-9393 or email info@mcplibrary.org. |
| Tax Partner | Dates | Times | Registration |
|---|---|---|---|
|
Saranac Lake Free Library |
Feb: 27 Mar: 13, 27 Apr: 3, 15 |
9:30 am–11:00 am 11:00 am–12:30 pm 1:00 pm–2:30 pm 2:30 pm–4:00 pm |
Register |
| Tax Partner | Dates | Times | Registration |
|---|---|---|---|
| Byron-Bergen Public Library | Feb: 26 Mar: 17 Apr: 2 |
10:00 am–11:30 am 11:30 am–1:00 pm 2:00 pm–3:30 pm 3:30 pm–5:00 pm 5:00 pm–6:30 pm |
Contact Byron-Bergen Public Library at 585-494-1120 or email byrbgn@nioga.org. |
| Central Library of Rochester | Feb: 4, 11, 18, 25 Mar: 4, 11, 18, 25 Apr: 3, 10 |
9:00 am–5:00 pm | Contact Central Library of Rochester at 585-428-8110. |
| Empire State University - Rochester | Feb: 13 Mar: 13 Apr: 10 |
9:00 am–10:30 am 10:30 am–12:00 pm 12:30 pm–2:00 pm 2:00 pm–3:30 pm |
Register |
| Hoag Library | Feb: 2 Mar: 2, 16, 30 Apr: 13 |
10:00 am–6:00 pm | Contact Hoag Library at 585-589-4246. |
| Monroe Community College (Brighton) Students, staff, alumni, and faculty only |
Feb: 9, 23 Mar: 9, 23 Apr: 13 |
9:30 am–11:00 am 11:00 am–12:30 pm 1:00 pm–2:30 pm 2:30 pm–4:00 pm |
Register |
| Monroe Community College (Downtown) Students, staff, alumni, and faculty only |
Feb: 2 Mar: 2 Apr: 6 |
9:30 am–11:00 am 11:00 am–12:30 pm 1:00 pm–2:30 pm 2:30 pm–4:00 pm |
Register |
| Town of Brighton - Winter Market | Feb: 20 Mar: 20, 26 |
9:30 am–11:00 am 11:00 am–12:30 pm 1:30 pm–3:00 pm 3:00 pm–4:30 pm |
Register |
| Woodward Memorial Library | Feb: 17 Mar: 3, 24 Apr: 7 |
10:00 am–6:00 pm | Contact Woodward Memorial Library at 585-768-8300. |
| Tax Partner | Dates | Times | Registration |
|---|---|---|---|
| East Syracuse Free Library | Feb: 4, 10, 11, 18, 24, 25 Mar: 4, 10, 11, 18, 24, 25 Apr: 1, 8, 14, 15 |
10:00 am–4:00 pm | Contact East Syracuse Free Library at 315-437-4841. |
| Liverpool Public Library | Mar: 5, 12, 19, 26 Apr: 2, 9 |
12:00 pm–1:30 pm |
Contact Liverpool Public Library at 315-457-0310. |
| Marcellus Free Library | Mar: 11, 21, 25 Apr: 8, 15 |
10:30 am–12:15 pm 12:15 pm–2:15 pm 2:30 pm–4:15 pm |
Contact Marcellus Free Library at 315-673-3221. |
| Utica Public Library | Feb: 5, 12, 19, 26 Mar: 5, 12, 19, 26 Apr: 2, 9 |
10:00 am–12:00 pm 1:00 pm–3:00 pm 3:00 pm–5:00 pm 5:00 pm–7:00 pm |
Register |
Virtual Sessions
Taxpayer Assistance Program (TAP) Webinar Appointments are virtual appointments to show you how to complete your own tax return. Tax Department employees walk you through the process - it’s much easier than you think!
| Tax Partner | Dates | Times | Registration |
|---|---|---|---|
| Ariva | Feb: 6, 13, 20, 27 Mar: 6, 13, 20, 27 Apr: 3, 10 |
10:00 am–11:30 am 11:30 am–1:00 pm 2:00 pm–3:30 pm 3:30 pm–5:00 pm |
Register |
| CUNY Bronx Community College Students, staff, alumni, and faculty only |
Feb: 5, 12, 19, 26 Mar 5, 12, 19, 26 Apr: 2, 9 |
11:00 am–1:00 pm 2:00 pm–4:00 pm 4:00 pm–6:00 pm |
Contact Bronx Community College at 718-289-5179 or email bcc.arc@bcc.cuny.edu. |
| CUNY LaGuardia Community College Students, staff, alumni, and faculty only |
Feb: 4, 11, 18, 25 Mar: 4, 11, 18, 25 Apr: 1, 8, 15 |
10:00 am–12:00 pm 1:00 pm–3:00 pm 3:00 pm–5:00 pm |
Contact LCC at 718-482-5135 or email laguardiacare@lagcc.cuny.edu. |
| CUNY Medgar Evers College | Feb: 6, 13, 20, 27 Mar: 6, 13, 20, 27 Apr: 3, 10 |
9:00 am–10:30 am 10:30 am–12:00 pm 1:00 pm–2:30 pm 2:30 pm–4:00 pm |
Register |
| CUNY Queensborough Community College Students, staff, alumni, and faculty only |
Feb: 6, 13, 20, 27 Mar: 6, 13, 20, 27 Apr: 3, 10 |
9:30 am–11:00 am 11:00 am–12:30 pm 12:30 pm–2:00 pm 2:30 pm–4:00 pm |
Contact QCC at 718-631-6347 or email arc@qcc.cuny.edu. |
| FourLeaf Federal Credit Union | Feb: 23 Mar: 23 |
12:00 pm–3:00 pm |
Contact FourLeaf at 1-516-349-4289 or email vita1@fourleaffcu.com. |
| Statewide Virtual Session (Monday) |
Feb: 2, 9, 23 Mar: 2, 9, 16, 23, 30 Apr: 6, 13 |
10:00 am–12:00 pm |
|
| Statewide Virtual Session (Wednesday) |
Feb: 4, 11, 18, 25 Mar: 4, 11, 18, 25 Apr: 1, 8, 15 |
9:00 am–11:00 am 11:00 am–1:00 pm 2:00 pm–4:00 pm |
|
| Statewide Virtual Session (Friday) |
Feb: 6, 13, 20, 27 Mar: 6, 13, 20, 27 Apr: 3, 10 |
9:00 am–11:00 am 11:00 am–1:00 pm 2:00 pm–4:00 pm |
Updated: