Facilitated Self Assistance (FSA) program
During the tax filing season, if you meet the income level, you can visit one of our FSA sites to prepare and electronically file your federal and state returns with assistance from Tax Department employees—for free!
We've completed all FSA sessions for filing 2018 returns, but you can still take advantage of the MyFreeTaxes software.
Already filed your 2018 return?
Visit MyFreeTaxes for assistance if you need to print a copy of your return, amend your return, or you are resubmitting a previously rejected return.
There are several reasons why a return may be rejected. These include:
- adjusted gross income (AGI) is incorrect
- name, date of birth, or Social Security number on the return is incorrect
- 2017 IRS E-file PIN is incorrect
- someone has fraudulently filed a return with your information
Still need to file?
You can prepare and e-file your income tax returns whenever and wherever you want using MyFreeTaxes, the same tax preparation software we use at our FSA sites.
You qualify to use this software provider at no cost if your federal adjusted gross income (AGI) was $66,000 or less.
Where to find an FSA site
We've completed all FSA sessions for filing 2018 returns. Check here in late January 2020 for information on FSA sites where you can file 2019 returns.
Some free tax return preparation sites may be open. Find a VITA or AARP free tax return preparation site.
Please review our E-file disclaimer.