Form CMS-1, Request for Conciliation Conference
If your notice states you have formal protest rights, you may challenge the notice by requesting a conciliation conference. If the notice doesn't indicate that you have formal protest rights, you may only file an informal protest.
You must submit your request by the deadline provided on your notice. We cannot accept a request submitted after that deadline.
Submit your request online
The fastest and easiest way to request a conference is through our website.
- Log in or create an Online Services account.
- Select Respond to department notice under Services on the left-hand menu.
- Have your notice at hand and follow the prompts to complete your request.
Note: You cannot respond online to certain notices. Refer to the notice you received for instructions.
Tax professionals: You can request a conference for your client through your Tax Professional Online Services account. Have your client complete and sign E-ZRep Form TR-2000, Tax Information Access and Transaction Authorization.
If you do not wish to respond online, complete Form CMS-1-MN, Request for Conciliation Conference and fax to 518-435-8554. If you prefer, you may mail or hand-deliver Form CMS-1-MN.
Note: Failure of technology or electronic communication, or unavailability of the facsimile will not release the requestor from timely filing of request as required by the Tax Law.
We hold conferences at department offices in:
To decrease your wait time, consider requesting a conciliation conference via phone by checking the box I would like my conference held by telephone when filing Form CMS-1, Request for Conciliation Conference. If you previously selected an in-person conference but would now prefer it to be held by telephone or would like to take advantage of our new video conference capability, you can make that request by emailing the Bureau of Conciliation and Mediation Services at: tax.sm.BCMS@tax.ny.gov.
- Formally protest a department notice
- What to expect throughout the conciliation conference process
- Dispute a bill or adjusted refund