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Department of Taxation and Finance

Free Tax Filing Assistance Available in the Capital Region NYS Tax Department to host free filing event at the Empire State Plaza Concourse

The New York State Department of Taxation and Finance today encouraged all eligible taxpayers in the Capital Region to take advantage of a free tax filing assistance event scheduled for Saturday, March 25. Tax Department employees will be available to help low- and middle-income taxpayers e-file their taxes for free.
Capital Region taxpayers with adjusted gross household incomes of $64,000 or less in 2016 qualify to electronically prepare and file their tax returns using free online software at these events.

“We want to help more taxpayers discover the ease and benefits of e-filing,” said Acting Commissioner of Taxation and Finance Nonie Manion. “The tax preparation software can help ensure that they don’t overlook valuable deductions and credits, such as earned income tax credits, that they’re entitled to receive.”

The error rate for e-filed returns is 20 times lower than it is for paper returns, speeding processing and refunds.

Since the tax filing season opened in January, the Tax Department has been partnering with libraries and other organizations to provide free tax return filing assistance to thousands of taxpayers at 54 locations throughout New York State.

To provide this service to more New Yorkers, Governor Cuomo has authorized additional one-day filing events in the Capital Region and other regions around the state. Tax Department employees will be at each of the following events to answer questions about the software:

Saturday, March 25
9 a.m. – 5 p.m.
Empire State Plaza Concourse
Albany, NY 12210

Tuesdays, Wednesdays and Thursdays through April 13
9 a.m. – 3 p.m.
Empire State Plaza Concourse
Albany, NY 12210

What to bring

To ensure a successful session, taxpayers must bring the following when visiting any free tax filing assistance site:

• a copy of last year’s tax return, if available;
• a photo ID, driver license, or state-issued non-driver ID (for you and your spouse, if filing jointly);
• birth dates and Social Security numbers for you, your spouse, and dependents;
• your proof of income (wages, interest, and dividend statements):
• Forms W-2, 1098, 1099
• any other documents showing additional income;
• Forms 1095-A, B, or C, Affordable Healthcare Statement;
• your Health Insurance Exemption Certificate (if received);
• supporting documents for any credits you’re claiming;
• bank account and routing numbers (such as a blank check); and
• your prior year adjusted gross income.

Take advantage of other available free options

Taxpayers with adjusted gross household income of $64,000 or less who can’t attend a free-filing event can access software at to file both their federal and state tax returns for free (search: free file).

The Tax Department provides a highly secure, encrypted system designed to protect a filer’s personal and confidential information. About 92 percent of all personal income tax returns in New York are filed electronically.