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Department of Taxation and Finance

User tips for the Online Assessment Community

If you're a member of the Online Assessment Community, please follow the user tips below to ensure a successful experience with the Online Assessment Community website.

Tip 1: Always access the Online Assessment Community directly from the Tax Department’s website.

Tip 2: Do not make the login page a bookmark or favorite in your browser. Instead:

  1. See Property tax and assessment administration. (You’re welcome to bookmark this page.)
  2. From the left-hand menu, select Assessment community online services.
  3. Select Assessment community login from the drop-down.

Tip 3: Reset your password every 90 days (they expire after that).You can:

  • reset your own password using the self-service link on the login page, or
  • contact ORPTS at 518-591-5233 for assistance. Staff is available Monday through Friday, 8:30 a.m. to 4:30 p.m.

Tip 4: Do not reuse passwords.

Tip 5: Do not share accounts.

Tip 6: Update your account information using the update my account link on the welcome page.

Tip 7: If you experience technical difficulties logging in to your Assessment Community account, it may help to:

  1. clear your cookies, temporary files, and history from your browser; and
  2. re-boot your computer.