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Statewide customer service teams

ORPTS staff provide a range of products and services relating to real property tax administration to assessment administration officials. They do not provide information regarding New York State income or sales taxes.

 Regional services teams
Select team member name or county (for entire team) to load email address
CountyRegionTeam leaderTeam members
Albany North Bob Jacobs Domenic DiCostanzo Jack Yu
Allegany West Mark Parton Dan Meracle Allison Leto
Broome Central Colleen Bourdage Devon Stewart
Cattaraugus West RaeAnn Engler Brian Pavlock Christopher Buman Melanie Koch
Cayuga Central Kate Garbutt Peter Lin
Chautauqua West RaeAnn Engler Melanie Koch Christopher Buman Suzanne Dart
Chemung Central Kate Garbutt Peter Lin  
Chenango Central Colleen Bourdage Devon Stewart
Clinton North John Stack Joanne Bilodeau-Clement James Valentini  
Columbia North Bob Jacobs Domenic DiCostanzo Jack Yu  
Cortland Central Kate Garbutt Peter Lin
Delaware South Victoria Costello Christine Douglass Robert Buell Dwayne Walker
Dutchess South Stephen Hartnett Carolyn Anderson Matthew Benware Diana Burke
Erie West RaeAnn Engler Melanie Koch Brian Pavlock Christopher Buman
Essex North John Stack Joanne Bilodeau-Clement James Valentini  
Franklin North John Stack Joanne Bilodeau-Clement James Valentini  
Fulton North Bob Jacobs Domenic DiCostanzo Jack Yu
Genesee West Mark Parton Dan Meracle Thomas Schum  
Greene South Victoria Costello Christine Douglass Robert Buell Dwayne Walker 
Hamilton North John Stack Joanne Bilodeau-Clement James Valentini  
Herkimer North Beth Cervenak Khristina Ulmer  
Jefferson Central Aaron Lesch-VonRandall Kathleen Kearney    
Lewis Central Colleen Bourdage Sufia Khanam    
Livingston West Gary Drake Elisabeth Putney Heather Earl James Kozina
Madison Central Aaron Lesch-VonRandall Kathleen Kearney
Monroe West Gary Drake Margaret Hill James Kozina Elisabeth Putney
Montgomery North Bob Jacobs Domenic DiCostanzo Jack Yu
Nassau South John Wolham      
New York City South John Wolham      
Niagara West RaeAnn Engler Brian Pavlock Suzanne Dart Melanie Koch
Oneida Central Kristina Nunez Colleen Bourdage
Onondaga Central Aaron Lesch-VonRandall Kathleen Kearney
Ontario West Gary Drake James Kozina Margaret Hill Heather Earl
Orange South Victoria Costello Christine Douglass Robert Buell Dwayne Walker 
Orleans West RaeAnn Engler Suzanne Dart Brian Pavlock Melanie Koch
Oswego Central Colleen Bourdage Kristina Nunez
Otsego North Steve Peluso Karen Quinn Bonnie Hellum
Putnam South Stephen Hartnett Carolyn Anderson Matthew Benware Diana Burke 
Rensselaer North Beth Cervenak Khristina Ulmer  
Rockland South Stephen Hartnett Carolyn Anderson Matthew Benware Diana Burke
Saratoga North Beth Cervenak Khristina Ulmer  
Schenectady North Beth Cervenak Khristina Ulmer  
Schoharie North Karen Quinn Bonnie Hellum
Schuyler Central Kate Garbutt Scott LaPenna
Seneca West Gary Drake James Kozina Heather Earl Elisabeth Putney
St Lawrence Central Kate Garbutt Scott LaPenna
Steuben West RaeAnn Engler Brian Pavlock Christopher Buman Suzanne Dart
Suffolk South Sheryl Klewicki    
Sullivan South Victoria Costello Christine Douglass Robert Buell Dwayne Walker 
Tioga Central Colleen Bourdage Sufia Khanam    
Tompkins Central Kate Garbutt Peter Lin
Ulster South Victoria Costello Christine Douglass Robert Buell Dwayne Walker 
Warren North Bob Jacobs Domenic DiCostanzo Jack Yu
Washington North Beth Cervenak Khristina Ulmer
Wayne West Gary Drake Margaret Hill James Kozina Elisabeth Putney
Westchester South John Wolham Carolyn Anderson Matthew Benware Diana Burke
Wyoming West Gary Drake Elisabeth Putney Heather Earl James Kozina
Yates West Mark Parton Dan Meracle Russell Sugg
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