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Individuals 

• Personal Income Tax Refund status  518-457-5149
  Check the status of your New York State personal income tax refund. Also see Check your refund status online. 
   
• Personal Income Tax Information Center  518-457-5181
  Get help with forms, filing, payments and other questions. For personal income tax information, see Individuals.
   
• 1099 G  518-457-5181
  Obtain the amount of last year's New York State personal income tax overpayment. We no longer mail Form 1099-G, Statement for Recipients of State Income Tax Refunds. See 1099-G Information.
   
• Disagree with a personal income tax bill or adjusted refund  (Bill:  518-485-9791) (Refund:  518-485-6549)
  You can call us or see Dispute a bill or adjusted refund. You may also “Respond to Department Notice” using your Online Services account.
   
• Metropolitan Commuter Transportation Mobility Tax  518-485-2392
  Find out about filing and paying this tax. Also see Metropolitan Commuter Transportation Mobility Tax.
   

General 

• Child Support Enforcement  518-485-6820
  Update your information, pay a bill or arrange payments. Get information about your case and respond to enforcement actions, such as a warrant, levy or seizure. Also see Child Support Enforcement. If you have questions about a support order, contact the New York State Child Support Customer Service. 
   
• Collections & Civil Enforcement Division  518-457-5434
  Update your information, pay a bill or arrange payments. Get information or respond to a bill or enforcement actions, such as a warrant or levy. Also see Pay a bill. You can respond online to bills and many notices using your Online Services account. 
   
• Estate Tax  518-457-5387
  Learn about estate tax laws, requirements, forms and filing. Also see Estate Tax.
   
• Forms Ordering  518-457-5431
  Order forms by telephone or see Forms and instructions. 
   
• Internal Affairs  518-485-8698 
  Report allegations of misconduct by Department employees.
   
• Mortgage Recording Tax and Real Estate Transfer Tax Information Center  518-457-8637
  Get help with forms, filing and payments. Also see Mortgage recording tax and Real estate transfer tax.  
   
• Press Office  518-457-7377
  For reporters, news producers, those writing for news publication and broadcasts, and other people working on news programs or stories. Also see Press and Submit a Freedom of Information Law (FOIL) request. 
   
• Property tax and assessment information 518-591-5232
  For more information see Property Taxes and Assessments.
   
• Report tax evasion and fraud  518-457-0578
  Report an individual or company you suspect is not complying with the tax law. Also see Report tax evasion and fraud.